Wheelchair Servicing Programme

“Free wheelchair servicing for seniors, by seniors”

1. What is WHEELS?
WHEELS is a community project to train 30 senior volunteers as wheelchair service technicians. Low income elderly wheelchair users can bring their wheelchairs to 5 Senior Activity Centres in Bedok and Tampines for free servicing and maintenance by these trained seniors. WHEELS was launched by Mr Desmond Lee, Minister of Social and Family Development, on 4 October 2017 at Sunlove Kampung Chai Chee SAC.

2. What kind of training do the senior volunteers receive?
To become a wheelchair service technician, seniors will need to complete six hours of theory lessons on top of supervised practical sessions provided by Kampung Senang. The training includes understanding wheelchair components, maintenance, inspection and safety evaluation.

3. How does WHEELS work?
Kampung will engage senior volunteers at the SACs and train them as wheel-chair service technicians. These volunteers will then service wheelchairs brought to them by low-income elderly. The volunteer technicians will ensure the repair of the wheelchairs, ensuring safety. Elderly with unserviceable wheelchairs will be given replacements.

4. Who can benefit from WHEELS?
Elderly wheelchair users over the age of 60 can bring their wheelchairs to the senior activity centres for regular servicing and maintenance. About 600 elderly residents living in 30 rental blocks in Bedok and Tampines are expected to benefit from WHEELS.

5. Where is WHEELS available?
Wheelchair servicing and repair services is available at the following Senior Activity Centres:

Senior Activity Centres (SAC) Locations
1. Moral SAC (Chee Hoon Kog Moral Promotion Society) 544 Bedok North Street 3, S 460544
2. Lions Befrienders Tampines @ Block 434 434 Tampines Street 43, #01-77, S 520434
3. Lions Befrienders Tampines @ Block 499 499C Tampines Avenue 9, #01-256, S 523499
4. Sunlove Chai Chee SAC 31 Chai Chee Avenue, #01-150 S 461031
5. THK Bedok Radiance SAC 12 Bedok South Avenue 2, S 460012

6. Will WHEELS be extended to other locations?
WHEELS is currently a pilot programme until March 2020. Kampung Senang’s goal is to have neighbourhood wheelchair servicing capability embedded within all community locations in Singapore. In order to achieve this, Kampung Senang needs other collaboration partners to come in with more funding.

7. What organisations are involved in WHEELS?
The pilot programme is funded by Temasek Foundation Cares, and administered by Agency for Integrated Care (AIC), in partnership with Kampung Senang. The five participating Senior Activity Centres (SACs) will recruit seniors, who will be trained by Kampung Senang, to do the servicing and hold monthly servicing sessions at their centres.

8. How does WHEELS benefit our neighbourhood communities?

• Senior volunteers learn a useful skill that benefits their neighbourhood community.
• Wheelchair servicing is an enjoyable group activity and can build strong bonds within the group of volunteers. Further, volunteers can form friendships with wheelchair users in their neighbourhood, especially those who are frail or living alone, and provide them with help and care in time of need.
• The group of senior volunteers can be encouraged to participate in other community projects like fire or emergency drill.
WHEELS is part of Kampung Senang’s REAL programme for active, graceful and conscious aging.

Launch of the Temasek Foundation Cares – Kampung Senang Wheelchair Servicing Programme – Speeches and Press Release
1. Remarks by Mr Desmond Lee, Minister for Social and Family Development
2. Speech by Mr Richard Magnus, Chairman, Temasek Foundation Cares
3. Speech by Madam Joyce Lye, Founder and President, Kampung Senang Charity & Education Foundation
4. Press Release on “Pilot Programme on Wheelchair Servicing by Seniors for Seniors”

5. Straits Times (online version)
6. LianHe Zaobao (online version)
7. LianHe Zaobao (printed version)
8. LianHe Zaobao (printed version) II